When will my order ship?
Orders are shipped within 4 days.
Where did the name FoJo come from?
FoJo is a combination our last names, Foust and Joseph.
What form of payments do you accept?
Paypal, all major credit cards, cash, and smiles (that come with cash) :)
Do you have gift options?
We do have gift cards for purchase. Please contact us to let us know the amount and the address you would like it sent to, and we will contact you for payment information.
What is your return policy?
We do not have a return policy, per se, but if you are unhappy with how your product is behaving in your machine or with your water, please reach out to us and we will work with you to make you happy.
What shipping methods are available?
We choose GROUND options using UPS, USPS, and FedEx. We also have a market pickup option available for those near one of our weekly farmers markets. Visit the Find page to see which farmers markets you can pickup from. You can select from either of these locations at checkout.
Do you have wholesale options?
Yes! We are currently implementing the feature into our website. In the meantime please contact us if you would like to place a wholesale order.
About our coffees:
How should I store my coffee?
Ideally, in mason/canning jars that hold the amount of coffee you would go through in one week (whole bean) or 3-4 days (ground); and stored in a cool dark place.
What brew methods do you recommend?
The brew method that makes you say “yummy” is the best brew method for you. :)
Are your coffees fair trade certified?
Because our company does not hold any certifications, all our certified coffees become uncertified once opened. We prefer to purchase “relationship coffees” that are uncertified organic, fairly-traded, naturally shade-grown, and rainforest & and bird-migration friendly.
Are your coffees certified organic?
Because our company does not hold any certifications, all our certified coffees become uncertified once opened. We prefer to purchase “relationship coffees” that are uncertified organic, fairly-traded, naturally shade-grown, and rainforest & and bird-migration friendly.
Is the coffee ground?
We grind on request. Please use the notes section in your order to specify if you would like your coffee ground.
Do you have decaf?
We have three Swiss Water Process decafs. One focuses on the brighter citrus sensations. Another focuses on the deeper chocolates. The third is a blend of the two (FauxJo). Visit our shop page for details.