Frequently Asked Questions
FAQs
About Ordering
Orders are shipped within 4 days.
FoJo is a combination our last names, Foust and Joseph.
Paypal, all major credit cards, cash, and smiles (that come with cash) 🙂
We do have gift cards for purchase. Please contact us to let us know the amount and the address you would like it sent to, and we will contact you for payment information.
We do not have a return policy, per se, but if you are unhappy with how your product is behaving in your machine or with your water, please reach out to us and we will work with you to make you happy.
We choose GROUND options using UPS, USPS, and FedEx.
Yes! We are currently implementing the feature into our website. In the meantime please contact us if you would like to place a wholesale order.
FAQs
About Our Coffees
Ideally, in mason/canning jars that hold the amount of coffee you would go through in one week (whole bean) or 3-4 days (ground); and stored in a cool dark place.
The brew method that makes you say “yummy” is the best brew method for you. 🙂
Because our company does not hold any certifications, all our certified coffees become uncertified once opened. We prefer to purchase “relationship coffees” that are uncertified organic, fairly-traded, naturally shade-grown, and rainforest & and bird-migration friendly.
Because our company does not hold any certifications, all our certified coffees become uncertified once opened. We prefer to purchase “relationship coffees” that are uncertified organic, fairly-traded, naturally shade-grown, and rainforest & and bird-migration friendly.
We grind on request. Please use the notes section in your order to specify if you would like your coffee ground.
Our decaf is called FauxJo. It is a blend of two roasting styles of our decaf beans. One focuses on the brighter citrus sensations. The other focuses on the deeper chocolates.The end result is a more complex tasting decaffeinated coffee. We’re mighty proud of it.